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Distributed Order Management (DOM) systems have become a critical platform for
successful omnichannel commerce in retail and consumer goods companies.
At the same time, many companies are finding the need for new Warehouse
Management Systems (WMS) as e-fulfillment requirements evolve.
High volume complex warehouse operations without a channel integration strategy
suffer from inefficacy and high costs.
Inaccurate orders and shipping delays degrade customer satisfaction while
escalating freight and inventory carrying costs that erode profit margins.
are looking for operational agility rather than the inflexibility of existing
systems to move at the pace of the Omnichannel environment.
Leading firms are leveraging an adaptable business process engine that accepts
and prioritizes orders from multiple sales channels and optimizes multi-channel
Outlook Series' Michael Lippis interviews Dan Gilmore to gain Softeon's perspective on
the Distributed Order Management.
Dan is the Chief Marketing Officer