Control Returns with Inmar Intelligence






28 Minutes Click Here to Play MP3 Audio (Download MP3 - Right Click, Save Target As)   

Managing your own product returns and reverse supply chain can be costly and labor intensive.

This effort can come at the expense of the forward supply chain and getting products to your customers.

So, with the myriad challenges attached to managing product returns, it's easy to write them off as a loss.

But that isnít always necessary.

There is an opportunity for maximizing the value of your returns -- if you have the right reverse logistics provider.

A competitive edge can achieved by not only maximizing value on returns but also proactively reducing your returns volume while protecting your own brand and those of your manufacturers and vendors.

Leading retailers and manufacturers measure reverse logistics providers by looking for prowess in four key areas.

Namely: Hands-on Experience, Systems and Software, Secondary Market Insights and Physical Infrastructure.

Outlook Series' Michael Lippis interviews Ken Bays to gain Inmar Intelligence's perspective on returns management.

Ken the Vice President Product Management at Inmar Intelligence.

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