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Managing your own product returns and reverse supply chain can be costly and
This effort can come at the expense of the forward supply chain and getting
products to your customers.
So, with the myriad challenges attached to managing product returns, it's easy
to write them off as a loss.
But that isnít always necessary.
There is an opportunity for maximizing the value of your returns -- if you have
the right reverse logistics provider.
A competitive edge can achieved by not only maximizing value on returns but also
proactively reducing your returns volume while protecting your own brand and
those of your manufacturers and vendors.
Leading retailers and manufacturers measure reverse logistics providers by
looking for prowess in four key areas.
Namely: Hands-on Experience, Systems and Software, Secondary Market Insights and
Outlook Series' Michael Lippis interviews
Ken Bays to gain Inmar Intelligence's perspective on returns management.
Ken the Vice President Product
Management at Inmar Intelligence.