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Most organizations lack the
resources to effectively deal with the work at hand.
To get ahead of the curve, you need to prioritize work, control how new
initiatives are evaluated against current efforts, assign resources efficiently,
and accurately track progress and performance.
However, your best strategy may not produce optimal results unless you leverage
an integrated approach to planning, tracking and managing ALL your efforts,
including support, projects, and new initiatives.
Furthermore, just good project management wonít cut it when your resources are
involved in day to day operational and support efforts.
We interview Rich Murphy to gain the EPK Group's perspective on IT Project and