AppDynamics Eyes Central Nervous System for IT
January 23, 2019
AppDynamics, a Cisco company, unveiled its
vision for the Central Nervous System for
IT, igniting a new era of AIOps. The Central
Nervous System for IT will give businesses
full visibility, deep insights, and
automated actions across all technology
domains that run modern companies: the
application, infrastructure, and network.
the demands of our 650,000 customers by
delivering a flawless digital experience is
our team’s number one priority,” said Dave
Wilson, senior director of IT infrastructure
and architecture at Paychex. “However, as we
adapt new technologies like AI, chatbots,
and self-service tools, the complexity of
these new technologies makes delivering that
seamless experience to our millions of
monthly users even more critical.
AppDynamics and Cisco’s vision for the
future helps provide a deeper level of
visibility and insight into our application
environments and can also take automated
actions to swiftly improve our digital
experience for users.”
Introducing the Central Nervous System for IT
Similar to how the human central nervous system takes input from all the senses and coordinates action throughout our bodies, the Cisco and AppDynamics AIOps strategy is to deliver the Central Nervous System for IT. This Central Nervous System will provide the deepest visibility and unparalleled insights into application environments with the ability to define automated actions that remediate problems and optimize results.
Cisco and AppDynamics are building the Central Nervous System for IT as an extensible, open platform that works with third-party systems to ingest data, correlate and analyze across domains, and automatically remediate problems and optimize experiences. Business results improve by taming the complexity of multi-cloud environments, including distributed applications, infrastructure, and network.
“Today’s application environments are incredibly complex, distributed and dynamic, making it difficult for IT professionals to effectively support business objectives,” said David Wadhwani, CEO, AppDynamics. “Along with Cisco, we’re empowering IT Operations to start their journey into the new era of AIOps with real-time visibility and AI and Machine Learning based insight and automation that ultimately drive improved customer experiences and business performance.”
The first pillar of Cisco’s and AppDynamics’ strategy is to provide visibility across multiple technology domains including applications, infrastructure, and network. For a system of intelligence to work effectively, it needs real-time visibility into everything that drives customer experience.
Unfortunately, it’s impossible for IT
professionals to sift through the millions of
metrics and events that are continually
streaming in. By ingesting data from every
domain and using machine learning to correlate
and analyze in real time, the Central Nervous
System produces insights that save countless
troubleshooting hours and shift attention to
improving customer experience and business
And finally, every second matters, so the
Central Nervous System can work with
orchestration and automation systems to leverage
these insights by taking defined actions that
remediate problems and optimize results.
Examples include incident response, intelligent
workload placement, and cloud cost optimization.
“The continued growth of our business directly correlates with our ability to scale and innovate new technologies, which is why the level of visibility and insight AppDynamics provides us is so useful,” said Mark Settle, CIO at Okta. “AppDynamics and Cisco’s vision for a Central Nervous System for IT is a game changing AIOps solution that will help us to scale and adopt newer technologies that will further improve our identity platform for customers.”
New in Visibility
AppDynamics already provides the deepest application visibility in the market with automated, real-time discovery and mapping of every customer journey in the most complex, distributed, multi-cloud environments. Its coverage area spans popular programing languages, cloud platforms, IoT devices, and enterprise platforms including SAP, mainframes, and the IBM Integration Bus, among others. Today, AppDynamics is building on its industry-leading visibility with two new coverage areas: serverless functions and network visibility.
New in Insight
The foundation of AppDynamics - the Business Transaction - is built on machine learning, and today AppDynamics is advancing machine learning again with the release of Cognition Engine. Cognition Engine combines AppDynamics’ industry-leading Business Transaction data model with powerful machine learning insights to deliver application performance diagnostics and automated root-cause analysis that reduce resolution times from minutes to seconds. With Cognition Engine, enterprises have deeper levels of insight to power new competitive advantages in the digital economy.
New in Action
AppDynamics customers can now leverage machine learning-based anomaly detection in Cognition Engine to trigger automated remediation. In fact, AppDynamics’ customers are already leveraging AppDynamics to execute millions of actions every day for everything from executing remediation scripts, opening tickets, sending messages, to triggering actions third-party automation systems. Today, AppDynamics is announcing integrations with leading partners to trigger action for incident response, event correlation, workload optimization, and improved cross-team collaboration.