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Maxta Launches MxIQ

November 12, 2018

MxIQ empowers customers with real-time visibility into their private cloud and multi-cloud environments to help eliminate issues before they occur and also gain valuable insights into key performance metrics.

Maxta MxIQ combines configuration metrics with visibility into capacity, performance, and system health trends across data centers and clouds to provide a granular overview of customers’ IT environments. MxIQ leverages metrics and trends across the entire Maxta customer base to recognize potential impacts on system health and availability to enable proactive technical support. Metadata is collected via pre-installed agents on customers’ servers and transmitted securely to the MxIQ cloud-based service where correlated issues are analyzed and resolved.

With MxIQ, customers and/or reseller partners gain insight into:

* Whether an SSD or hard drive was about to fail in advance of it happening

* Compatibility issues of newly-installed components based on other customers’ deployments

* Tailored recommendations to improve performance and optimize resources

* Whether performance issues are related to storage, compute or networking

* Capacity needs with alerts to add drives to servers

* Performance and capacity trends over the past month, year or more


“From the ability to manage storage through virtual machines to natively optimizing performance and resiliency on a per application basis, Maxta has truly simplified how we manage our hyperconverged systems,” said David Ottman, Chief Information Officer of Tri-State Orthopaedics. “Now, Maxta is simplifying other aspects of our IT administration by providing additional insights into not only our data trends but also ways to keep the overall system in good health and peak condition through MxIQ. We are able to leverage this information to avoid down times and transition us from reactive management to proactive management.”

“We’ve been a long-time customer of Maxta in large part due to the efficiency of managing our IT infrastructure without the cost and complexity of traditional SAN-based solutions,” said Larry Chapman, IT Manager for Trusource Labs. “With MxIQ, Maxta is taking the same approach they did to

hyperconverged infrastructures and is applying it to data analytics. MxIQ makes optimizing capacity or performance planning easier and allows me to do so without having to increase the workload on my staff. It’s a winning solution in my book.”

“The impressive thing that Maxta is able to accomplish with this cloud-based analytics platform is that it aggregates metadata across clusters, across sites, and across its entire customer base to create a collection of trends and issues that can then be applied to any of its customers,” said Mike Leone, Senior Analyst, Enterprise Strategy Group. “What this does is allow Maxta to predict an issue – whether it’s the need to add capacity or recognize a future failure of a specific drive – as well as recommend a solution before an outage occurs.”

With insight not only into their own system capacity, performance and health information but also learned from other Maxta customers, MxIQ gives customers an industry-leading ability to predict future trends so that CIOs and IT administrators can plan on how best to allocate their resources. Historical data trends for capacity and performance are available, as well as metadata concerning cluster configuration, licensing information, VM inventory and logs.

“As a reseller, MxIQ is advantageous to us on two fronts,” said Eliud Zarate, Chief Technology Officer of ARS Advisors. “First, MxIQ grants us as a Maxta reseller a view into all of our deployed customers, which we can leverage to increase insight into customers’ environments in order to provide support and keep the infrastructure up and running. And, second, it provides us with a way to better service our existing accounts by being a trusted advisor and making recommendations based on MxIQ’s automated reports with predictions and recommendations. Happy customers and increased sales without a lot of manual intervention is a godsend.”

MxIQ is an integrated component of Maxta Hyperconvergence software, which reduces capital and operating costs by up to 70 percent and frees IT from the refresh and upgrade cycles of traditional storage vendors and appliance-based hyperconvergence vendors. Moreover, Maxta offers customers the freedom and flexibility to choose or change server hardware and hypervisors so they can avoid vendor lock-in. Maxta supports every major server brand, multiple hypervisors, and containers using OpenShift Container Management Platform. In addition, with Maxta, it’s easy to run mixed workloads on the same cluster by natively optimizing application performance and resiliency policies in each cluster on a per application basis.

“Many of our customers were thrilled to see that it is now possible to know ahead of time what their next issue is expected to be and act accordingly to prevent it instead of reacting to problems as they occur,” said Yoram Novick, Maxta Founder and CEO. “With MxIQ, we are using information in a new way that allows us to predict future trends and probable outcomes to help customers plan more accurately and provide extended peace of mind. By leveraging cloud-based data analytics capabilities, we are able to improve storage in ways never before possible.”

Basic MxIQ reporting capabilities are included with Maxta Hyperconvergence software with optional value-added data analytics available at an additional cost. MxIQ is available through Maxta’s resale partners.

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