Robocalls Exploded in 2018
January 29, 2019
The robocall problem exploded in 2018
with an estimated 47.8 billion robocalls made in the U.S., an increase
of 56.8% over the estimated 30.5 billion robocalls in 2017.
Robocalls Continue to Be Driven by Scams
The robocall problem in 2018 was driven in large part by
scams and telemarketing. There were nearly 27 billion
robocalls classified as scams or telemarketing, which
added up to almost the total number of robocalls made in
2017 (30.5 billion).
The robocall problem in 2018 was driven in large part by scams and telemarketing. There were nearly 27 billion robocalls classified as scams or telemarketing, which added up to almost the total number of robocalls made in 2017 (30.5 billion).
The top 10 robocall scam types for 2018 were: Health/Health Insurance Scams, Interest Rate Scams, Student Loan Scams, Easy Money Scams, Search Listing Scams, Home-Related Scams, Travel Scams, Tax Scams, Business-Related Scams, and Warranty Scams. Remarkably, the top 5 scams all made over a billion estimated robocalls for each category.
The 404 area code in Atlanta was the area code that received the most robocalls in 2018, with 927 million robocalls. Six other area codes exceeded 500 million robocalls: the 204 (Dallas, 727 million), the 832 (Houston, 716 million), the 678 (Atlanta, 653 million), the 954 (Fort Lauderdale, 570 million), the 917 (New York City, 546 million), and the 310 (Los Angeles, 508 million).
The state of Texas edged out California as the state receiving the most robocalls in 2018, with 5.32 billion vs. 5.3 billion. Three other states had over 3 billion robocalls made to their residents: Florida with 3.8 billion, Georgia with 3.07 billion, and New York with 3.03 billion.
Trends for 2019
This projection is based on looking at three likely scenarios: robocall volume staying flat for 2019 vs. the last quarter of 2018; robocall volume growing in 2019 at a similar number of robocalls as 2018; and finally, having robocalls grow at the same percentage pace as 2018 vs. 2017.
Projected Robocall Volume for 2019