November 5, 2018
deliver new best-in-class customer experiences and to ensure
first-to-market leadership in the 5G era, Verizon Communications
reported a new operating structure focused on three customer-facing
areas: Consumer, Business and Verizon Media Group / Oath.
These groups will be supported by a network and IT organization, and
corporate-wide staff functions. The changes will be effective Jan. 1,
2019. Verizon expects to transition to financial reporting under the new
structure during second-quarter 2019.
“This new structure reflects a clear strategy that starts with Verizon
customers,” said CEO Hans Vestberg. “We’re building on our network
transformation efforts and the Intelligent Edge architecture to deliver
new customer experiences and optimize the growth opportunities we see as
leaders in the 5G era. We’re focused on how our technology can benefit
customers’ lives and society at large.”
Verizon Consumer Group will include the consumer segment for both the
company’s wireless and wireline businesses, including wireless
wholesale. It will be led by Ronan Dunne, currently executive vice
president and president of Verizon Wireless.
Business Group will include the wireless and wireline enterprise, small
and medium business, and government businesses, as well as wireline
wholesale and Verizon Connect, the company’s telematics business. It
will be led by Tami Erwin, currently executive vice president - Wireless
Verizon Media Group / Oath sits at the intersection of media,
advertising and technology, helping people access and receive media,
entertainment, gaming, news, commerce and other services. It will be led
by Guru Gowrappan, who was previously announced as Oath CEO.
Verizon’s Global Network & Technology organization, which will serve all
company operations, will be led by Kyle Malady, currently chief network
operations officer and chief technology officer.
There are no changes in leadership for company-wide staff functions.