Provident Financial Group Digitally Transforms Procurement

January 31, 2019

Provident Financial Group selected Coupa to transform its business by improving group-level supply side synergies, maximizing spend under management, and increasing operational efficiency to deliver new savings for the organization.

Coupa will replace the various infrastructure platforms PFG used previously. With the Coupa BSM Platform, including capabilities such as Source to Pay, PFG will be able to provide its procurement teams with a unified platform built around people and process that supports greater visibility and control into all of the organization's spend.

"Coupa's approach to value as a service resonated strongly with us and, of all the systems we evaluated, Coupa stood out as the company with the clearest vision and focus on usability," said James Wagstaff, chief procurement officer at Provident Financial Group. "This is truly the 'Rolls Royce' of systems, and we're proud to be working with Coupa through this implementation."

Coupa's ease of use and fast implementation will allow PFG to quickly onboard core platform capabilities including Coupa Procure, Contract Management, and Invoice.

"To chart a path toward best-in-class performance, we provide global benchmarks with KPIs against which customers can measure progress," said Mark Riggs, chief customer officer at Coupa. "We are delighted to be working with Provident Financial Group on implementing a cloud-first approach to BSM and look forward to supporting its procurement transformation."

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