Virtustream Intros xStreamCare Services
May 20, 2019
xStreamCare is an expansion of a comprehensive suite of professional and
managed services for customers looking to migrate applications to any
cloud. The suite of services for mission-critical workloads builds on
Virtustream’s decade-long experience, automation, end-to-end processes,
and deep technical expertise in migrating and managing the most complex
enterprise-class workloads in the cloud.
Virtustream’s xStreamCare services have long set the industry high mark
for handling complex IT landscapes as a core component of the
Virtustream Enterprise Cloud. Enterprise customers value the
comprehensive approach for the planning, migration and management of
mission-critical workloads in the cloud. “We’ve managed thousands of the
most complex migrations for some of the largest companies on the
planet,” said Rob Scott, vice president, Professional and Managed
Services, Virtustream. “Our single-hand-to-shake approach is unique, as
is the deep expertise our xStreamCare services teams bring to our
customers. It’s hard to match our experience and expertise in
The company has extended its best practices with new deployment
automation capabilities to remove the barriers between clouds resulting
in more efficient, modernized and secure operations of future
multi-cloud environments. The company will now look to extend those
capabilities through a platform-agnostic approach and expand the scope
of its services to span multiple clouds.
Virtustream offers support for each stage of a customer’s journey to
the cloud, with a broad set of expert professional and managed services.
•Planning – spanning advisory, architecture, security and compliance,
performance optimization, backup and disaster recovery, pre-migration
code optimization, data analysis and archiving.
•Migration – spanning dedicated transition and project managers,
globally-staffed teams, multi-platform migration services, steady-state
stabilization and validation, and customer-specific migration
strategies, processes and technology solutions for a tailored, complete
journey to the cloud - not a one-size-fits-all approach.
•Integration – fully integrated operational processes, including planned
and tested disaster recovery, dedicated cloud delivery account managers,
24X7 global enterprise-class support services, and integrated service
ticketing system to make workflows seamless.
•Optimization – includes compliance audits, modernization assessment,
file integrity monitoring, vulnerability scanning, proactive SAP and
database-level health checks to ensure optimized operations, and SAP
Basis management, including patching, backup and performance.
•Managed – spanning complete management of applications, database,
operating system and IaaS (infrastructure as a service); and managed
security services, including anti-virus/anti-malware, host-based
intrusion detection system and firewall.
xStreamCare services offer highly-automated, scalable and differentiated
services for enterprise customers as they move toward a multi-cloud
future. Recent research from Forrester Consulting found that 97 percent
of organizations have adopted multi-cloud strategies for their
mission-critical applications. The study also found nearly 90 percent of
organizations predict they’ll maintain or increase their investments and
staffing for multi-cloud deployments over the next two years, and,
specifically, 88 percent will maintain or increase investments in
managed services support.
“With the market’s continuing evolution to multi-cloud, IT decision
makers are either hiring or turning to companies with deep expertise in
end-to-end migration planning and services as well as deep expertise in
automated, secure, highly scalable and high-performance cloud services
for their mission-critical enterprise applications,” said Joy Corso,
chief marketing officer, Virtustream, in response to the study’s
findings. “This is among the areas where Virtustream excels.”
Many customers lack the experience, best practices and resources
necessary for complex application migrations. When running in
Virtustream’s enterprise-class cloud, Virtustream’s trusted services
enable customers on their cloud journey to reduce risks and simplify
these moves with a broad set of industry certifications. To see the full
list, visit our Trust Center.