We recently unveiled a completely
new mobile category: a smartphone using multiple new technologies and
materials to create a display that is flexible enough to fold. We are
encouraged by the excitement around the Galaxy Fold.
While many reviewers shared with us the vast potential they see, some
also showed us how the device needs further improvements that could
ensure the best possible user experience.
To fully evaluate this feedback and run further internal tests, we have
decided to delay the release of the Galaxy Fold. We plan to announce the
release date in the coming weeks.
findings from the inspection of reported issues on the display showed
that they could be associated with impact on the top and bottom exposed
areas of the hinge. There was also an instance where substances found
inside the device affected the display performance.
We will take measures to strengthen the display protection. We will also
enhance the guidance on care and use of the display including the
protective layer so that our customers get the most out of their Galaxy
We value the trust our customers place in us and they are always our top
priority. Samsung is committed to working closely with customers and
partners to move the industry forward. We want to thank them for their
patience and understanding.