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Kinaxis Touts AI Powered Supply Chain Visibility

October 23, 2020

Kinaxis is launching new and enhanced AI-based capabilities to empower companies to take intelligent and increasingly automated control over their operations. From the C-suite to the production line, companies will be able to more confidently manage risk, seize opportunities and cope with escalating volatility.

As global disruptions rise, businesses are facing extraordinary pressure to speed up digital transformation initiatives to deal with unprecedented demand fluctuations, supplier shutdowns, material scarcity and an influx of big data. Kinaxis is expanding its control tower capabilities on the RapidResponse platform with a new dedicated Command & Control Center application to enable the visibility, agility and efficiency needed to respond confidently to these shifting realities.

"The unexpected levels of disruption companies are currently facing is driving an increased need for resiliency and end-to-end visibility across supply chain partners," said Steve Banker, Vice President, Supply Chain Management, ARC Advisory Group. "Businesses need the right tools to proactively automate enough of the decision-making process for planners to be able to respond to risk in time to mitigate negative impacts. The Kinaxis Command & Control Center represents an exciting and innovative way for companies to achieve this without requiring a PhD to use and implement."

The Command & Control Center app gives companies instant visibility and actionable insights into the health of its business through an intuitive dashboard that combines traditional data with digital disruption detection signals. Companies can manage day-to-day variability and unexpected volatility in real-time by prioritizing and automating routine responses, thanks to prescriptive recommended actions based on KPIs. The automatic capture of decision data leads to future AI-based decision-making and recommendation improvements.

"Before Kinaxis we were always looking backwards, trying to solve problems from the day before," said Bob Herzog, Senior Director of Planning, P&G. "We had too many people spending the bulk of their time manually trying to mitigate low-impact disruptions instead of proactively looking at our highest priority exceptions. Using Kinaxis as a control tower enabled us to finally start focusing on the future by providing instant updates into the status of our end-to-end supply chain and freeing up our planners' ability to manage these high-impact exceptions in real-time."

Recently, Kinaxis announced the introduction of partner-built apps. Some of these will extend the power of the Command & Control Center application with new planning capabilities and digital inputs. In addition, several existing Kinaxis Global System Integrator partners, including Genpact, will be offering business transformation services to support the Command & Control Center, helping companies understand what this new way of working means for their teams, and how best to maximize the potential of their planners.

Kinaxis is also strengthening its demand management portfolio. With enhanced demand sensing capabilities, companies can increase revenue, keep customers happy and significantly reduce stock outs by incorporating real-time demand signals, data inputs and automatic machine learning. The result is light-touch short-and long-term forecasting and improved accuracy, without the need for a team of data scientists. The addition of AI-powered promotions planning capabilities helps consumer product and retail companies identify the best business opportunities, reduce missed-dollar opportunities and increase promo revenue uplift. When combined with The Self-Healing Supply Chain™ offering, Kinaxis becomes the first supply chain planning solution provider with AI-based solutions for both supply and demand planning.

"Planners are dealing with unprecedented levels of change and need to make critical decisions that traditional planning tools and control towers cannot support," said John Sicard, CEO of Kinaxis. "Without the ability to confidently respond to shifting realities, companies risk devastating impacts to their bottom line. The enhanced demand management capabilities and new Command & Control Center application combined with our growing partner network will empower companies to mitigate risks and quickly manage operations in response to any potential disruption."

The new Kinaxis Command & Control Center application and enhanced demand management capabilities will be available mid-2021.

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