NTT DOCOMO Rolls Out 5G X-Border Platform
October 5, 2020
DOCOMO's new 5G X-Border Platform (5G-XBP) directly connects the
DOCOMO Open Innovation Cloud platform with 5G networks overseas
using a dedicated network for closed communication walled off
from the open Internet, allowing customers to use cloud services
with confidence in secure cross-border environments.
DOCOMO will initially use the new platform to offer a global
version of the AceReal® solution on a limited-time pre-service
basis in Thailand, which will allow technicians in Japan to
remotely support worksites in Thailand beginning October 15. The
solution will be provided via a dedicated cloud network for
secure, stable and high-quality communications. DOCOMO will
collaborate with local mobile operator Advanced Info Services
Public Company Limited (AIS) to provide the service in Thailand.
Thai-based workers wearing augmented-reality (AR) smart glasses
will transmit images and sound to Japan in real time. In turn,
support technicians in Japan will provide highly detailed
instructions, including manuals, images, checklists and other
information, which the workers will view with their smart
The AceReal® global version solution includes the cloud-based
AceReal Apps business-support application, AR smart glasses,
communication lines and the Cloud DirectTM service, which
directly connect devices to DOCOMO's cloud platform via an
optimized path for secure, stable, 5G communications. AceReal
Apps is offered via the DOCOMO Open Innovation Cloud platform.
Later, DOCOMO will expand the 5G X-Border Platform globally to
other markets and for other solutions. Japanese companies are
expected to use the solution to provide their onsite and local
employees with support from Japan while avoiding the
difficulties of international travel during the COVID-19
pandemic. Primary applications will likely include support for
product maintenance in the manufacturing sector and electricity
and gas facility inspections in the infrastructure sector.
"The Coronavirus pandemic has had a big impact on individuals
and businesses worldwide. The "New Normal" brings in an era of a
sophisticated, digital yet remote and distributed societies
challenging the traditional way of how we conduct business.",
said Mr Keisuke Yoshizawa, Executive General Manager, Global
Business Division at NTT DOCOMO, INC. "As DOCOMO, we are
determined to address these challenges by utilizing our
technological expertise and experience as a leading
telecommunications provider and bring in a social change.
DOCOMO's 5G X-Border Platform brings in a paradigm shift by
providing a very secure yet fast cloud based connectivity
platform allowing offshore and onsite teams to collaborate and
work together in real time even if separated by great distances
and across international borders."
Momi, president and chief real creator of TOYOKOH Inc., a
Japanese company with business in Thailand, said: "To fully
manage our unique processes for waterproofing and reinforcing
roofs of commercial structures, we normally send Japanese
technicians to worksites overseas. In a trial using DOCOMO's 5G
X-Border Platform, however, our employees at TOYOKOH THAILAND
were able to successfully complete a job for Thai Kansai Paint.
DOCOMO's solution will create opportunities for us to expand our
global business without having to send Japanese engineers
Global business activities have been severely affected by
international travel restrictions due to COVID-19. By providing
this platform, DOCOMO hopes to help solve the huge logistical
challenges for the nearly 1,400*1 Japanese companies that are
trying to support their manufacturing operations in Thailand.
Going Forward, DOCOMO is committed to helping customers overcome
challenges to realize enhanced efficiency and prosperity through
advanced 5G technologies and services as well as solutions
offered via DOCOMO's 5G X-Border Platform in Thailand and other