Transfix Touts 400% Drop Freight Business Growth
December 14, 2020
has surpassed 400% annual growth for the Transfix Drop freight business, as
shippers capitalize on this reliable solution for sourcing flexible capacity in
an unpredictable market.
With the introduction of Transfix Drop, the industry welcomed a superior,
differentiated service model that ushered drop into the digital age.
Historically, drop freight has been serviced primarily by dedicated fleets,
large asset carriers, or regional mid-sized carriers, which are inefficient for
shippers to manage and difficult to scale. Powered by proprietary data science
capabilities, Transfix has created a first-of-its-kind, aggregated, national
network of mid-sized carriers to provide high-quality asset capacity that
leverages underutilized assets. Shippers now have a turnkey solution through
Transfix that enables them to build custom, scalable drop programs with the
added advantages of real-time visibility and actionable data insights. Carriers,
in turn, can better utilize existing capacity to increase consistency and scale
their business through Transfix’s network of leading shippers.
The nation’s top retail, e-commerce, and CPG brands already rely on Transfix’s
extensive drop expertise, including Target, Unilever, Staples, BJs, and Wayfair.
A testament to both Transfix’s superior approach to carrier quality, capacity
matching, and commitment to service, the company has moved tens of thousands of
drop loads in 2020 alone, with a 98%+ acceptance rate and 98% on-time delivery.
“Drop is a core component of nearly every major shipper’s supply chain. But
despite its importance, brokers have historically struggled to create smart,
scalable solutions that work for both shippers and carriers,” said Lily Shen,
CEO, Transfix. “The right technology and team have allowed us to rapidly scale
our live business with enterprise clients. Now, we’ve rewritten the drop
playbook to fill a real market gap, providing shippers with the reliability of
asset carriers and the flexibility and intelligence of tech-enabled logistics
Key benefits of Transfix Drop include:
Dedicated drop carriers: Transfix’s unique network of dedicated, mid-size
carriers offers shippers managed, asset-like service — with none of the required
Flexible capacity: With access to more than 200,000 trailers, Transfix Drop can
be up and running in as little as one week, powered by reliable, nationwide
capacity that can easily scale and seamlessly accommodate seasonal surges in
Intelligent matching: Transfix partners with shippers and carriers to deeply
understand their business and match the right set of carriers to shippers based
on their unique needs. Once matched, Transfix utilizes technology to automate
and power faster, more strategic orchestration of freight.
Exceptional service: Tech-enabled, proactive exception management and access to
on-demand, 24/7 support brings peace of mind — and with Transfix managing
multiple carriers on their behalf, shippers are free to focus on other parts of
Actionable insights: Beyond providing high-performing trailer pools, Transfix’s
analytics surface key insights for driving improvements and enabling a more
intelligent supply chain.
Wayfair turned to Transfix to improve on-time delivery for their customers while
also eliminating the administrative overhead required to source, manage, and
track hundreds of asset-based carriers. Transfix worked in partnership with
Wayfair to understand the company’s operational needs and find unique
transportation solutions tailored to their network, facility, and lane-level
requirements, ultimately saving the business more than $500,000 in annual costs
and freeing up two hours per day.
has found a unique way to add value in our drop-heavy network. Independent
trailer pools that utilized one-off power units were not reliable. As markets
tightened, service dropped. On the other hand, Transfix’s carriers faithfully
show up and deliver,” said Alex Whigham, Senior Manager, Carrier Performance
Management & Strategy, Wayfair.
The exponential growth of Transfix Drop comes amidst a year of continued
expansion for the company, following recent momentum that included the launch of
its Core Carrier Program, a new novel software solution called Fleet Planner,
and a strategic partnership with project44 that will bring new, innovative,
joint solutions to market. This program represents just one more step forward in
Transfix’s mission to deliver smarter, simple, sustainable solutions for
shippers and carriers that redefine the future of freight.