Nokia Enhances Cloud-Native Software
introduced two new cloud-native software applications that help
communication service provider (CSPs) operate their networks more
efficiently and effectively, and drive new revenue opportunities.
Faced with growing competition and the roll-out of complex, virtualized
5G networks that can generate up to a 100-fold increase in network
actions, CSPs require automated, service-centric operations that
prioritize the customer experience.
The Nokia Assurance Center effectively blends the traditionally separate
fault and performance management processes to drive intelligent root
cause analysis, and triggers prioritized and automated resolution.
In addition to the growth in network complexity, operators will
increasingly be expected to provide commercial terms tied to Service
Level Agreements (SLAs) as they expand into vertical industries. The
Nokia Experience Center incorporates the subscriber dimension,
quantifies the customer experience of the services being delivered, and
links these values into the SLAs.
Nokia Assurance Center and Nokia Experience Center complement each
other, yet operate independently in order to support the modular
approach that many CSPs take to building their networks. The Nokia
Assurance Center has a focus from the service layer down to the network
layer, while the Nokia Experience Center has a focus from the customer
and subscriber experience perspective.
The two products are built on Nokia’s Common Software Foundation (CSF),
which ensures that Nokia’s cloud-native products allow customers to use
their choice of deployment strategies. With security built-in from the
beginning, CSF runs on all the leading public and private cloud
platforms and servers. With such flexibility, CSF makes Nokia’s products
easier to deploy, integrate, operate and upgrade.
Haysom, Partner and principal analyst, Appledore Research, said: “Nokia
is taking a leading position in practically combining AI with, what
Appledore term, Rapid Automated Service Assurance; enabling the
automation of network operations. Nokia Experience Center and Assurance
Center will support the move to a network driven by customer intent
(experience and SLAs) rather than a specific network technology.”
Brian McCann, Chief Product Officer, Nokia Software, said: “Nokia
Assurance Center and Nokia Experience Center reflect the long Nokia
pedigree of being an industry leader in promoting service operations.
These products bring a new level of service automation and data- and
customer-centricity for operators that make many of their servicing
capabilities faster, smarter, more cost effective and more relevant in
order to better serve their customers.”
Also, Nokia and Japan’s newest mobile network operator Rakuten Mobile
are working together to enable the operator’s implementation of a fully
automated operations environment for the 5G era. Nokia will operate
Rakuten Mobile’s virtualized core network to manage total cost of
ownership (TCO). The agreement will allow Rakuten Mobile to focus on
developing its portfolio of disruptive services and expanding its
service footprint, while developing operational maturity and automation
Rakuten Mobile is a disruptive new player in the Japanese mobile
marketplace with ambitious objectives for the launch of its network and
services, simultaneously deploying an innovative cloud-native greenfield
LTE network which will rapidly evolve to enable 5G services. Nokia’s
operational support services enable Rakuten Mobile to maintain their
focus on growing LTE coverage footprint and 5G service capabilities
while ensuring the reliability of launched services.
Nokia is enabling groundbreaking levels of automation in network and
service lifecycle management within the Rakuten Mobile cloud
environment. This will accelerate the pace of service innovation and
deployment while controlling OPEX. This managed services deal will
ensure predictable OPEX costs to minimize financial risk while
guaranteeing a secure, best-in-class cloud, incorporating network and IT
operations. This will allow Rakuten Mobile to bring new services to
market in the fastest possible way while assuring service reliability
through a highly reliable telco cloud.
Nokia is supporting over 160 virtual network function instances across
two data centers in an industry-leading multivendor cloud environment.
As an essential part of Rakuten Mobile’s operations organization,
Nokia’s domain expertise and value-add will be incorporated into the
core of Rakuten’s business.
Friedrich Trawöger, Head of Operate & Managed Services Unit at Nokia,
said: “By managing its telco cloud we can help Rakuten Mobile to focus
on its objectives; to launch its mobile LTE network and to rapidly
realize its vision as a 5G digital service provider. We support Rakuten
Mobile in bringing new services to market quickly by utilizing the
latest innovations in automated operations while focusing on the total
cost of ownership.”
Tareq Amin, Chief Technology Officer of Rakuten Mobile, Inc., said:
“With Nokia supporting the operation of our cloud native network, we can
focus on service launch and expansion. Nokia is an integral partner in
our network operations, and we look forward to future business
opportunities that this partnership brings.”