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Nokia Enhances Cloud-Native Software

February 26, 2020

Nokia introduced two new cloud-native software applications that help communication service provider (CSPs) operate their networks more efficiently and effectively, and drive new revenue opportunities.

Faced with growing competition and the roll-out of complex, virtualized 5G networks that can generate up to a 100-fold increase in network actions, CSPs require automated, service-centric operations that prioritize the customer experience.

The Nokia Assurance Center effectively blends the traditionally separate fault and performance management processes to drive intelligent root cause analysis, and triggers prioritized and automated resolution.

In addition to the growth in network complexity, operators will increasingly be expected to provide commercial terms tied to Service Level Agreements (SLAs) as they expand into vertical industries. The Nokia Experience Center incorporates the subscriber dimension, quantifies the customer experience of the services being delivered, and links these values into the SLAs.

Nokia Assurance Center and Nokia Experience Center complement each other, yet operate independently in order to support the modular approach that many CSPs take to building their networks. The Nokia Assurance Center has a focus from the service layer down to the network layer, while the Nokia Experience Center has a focus from the customer and subscriber experience perspective.

The two products are built on Nokia’s Common Software Foundation (CSF), which ensures that Nokia’s cloud-native products allow customers to use their choice of deployment strategies. With security built-in from the beginning, CSF runs on all the leading public and private cloud platforms and servers. With such flexibility, CSF makes Nokia’s products easier to deploy, integrate, operate and upgrade.

Francis Haysom, Partner and principal analyst, Appledore Research, said: “Nokia is taking a leading position in practically combining AI with, what Appledore term, Rapid Automated Service Assurance; enabling the automation of network operations. Nokia Experience Center and Assurance Center will support the move to a network driven by customer intent (experience and SLAs) rather than a specific network technology.”

Brian McCann, Chief Product Officer, Nokia Software, said: “Nokia Assurance Center and Nokia Experience Center reflect the long Nokia pedigree of being an industry leader in promoting service operations. These products bring a new level of service automation and data- and customer-centricity for operators that make many of their servicing capabilities faster, smarter, more cost effective and more relevant in order to better serve their customers.”

Also, Nokia and Japan’s newest mobile network operator Rakuten Mobile are working together to enable the operator’s implementation of a fully automated operations environment for the 5G era. Nokia will operate Rakuten Mobile’s virtualized core network to manage total cost of ownership (TCO). The agreement will allow Rakuten Mobile to focus on developing its portfolio of disruptive services and expanding its service footprint, while developing operational maturity and automation capabilities.

Rakuten Mobile is a disruptive new player in the Japanese mobile marketplace with ambitious objectives for the launch of its network and services, simultaneously deploying an innovative cloud-native greenfield LTE network which will rapidly evolve to enable 5G services. Nokia’s operational support services enable Rakuten Mobile to maintain their focus on growing LTE coverage footprint and 5G service capabilities while ensuring the reliability of launched services.

Nokia is enabling groundbreaking levels of automation in network and service lifecycle management within the Rakuten Mobile cloud environment. This will accelerate the pace of service innovation and deployment while controlling OPEX. This managed services deal will ensure predictable OPEX costs to minimize financial risk while guaranteeing a secure, best-in-class cloud, incorporating network and IT operations. This will allow Rakuten Mobile to bring new services to market in the fastest possible way while assuring service reliability through a highly reliable telco cloud.

Nokia is supporting over 160 virtual network function instances across two data centers in an industry-leading multivendor cloud environment. As an essential part of Rakuten Mobile’s operations organization, Nokia’s domain expertise and value-add will be incorporated into the core of Rakuten’s business.

Friedrich Trawöger, Head of Operate & Managed Services Unit at Nokia, said: “By managing its telco cloud we can help Rakuten Mobile to focus on its objectives; to launch its mobile LTE network and to rapidly realize its vision as a 5G digital service provider. We support Rakuten Mobile in bringing new services to market quickly by utilizing the latest innovations in automated operations while focusing on the total cost of ownership.”

Tareq Amin, Chief Technology Officer of Rakuten Mobile, Inc., said: “With Nokia supporting the operation of our cloud native network, we can focus on service launch and expansion. Nokia is an integral partner in our network operations, and we look forward to future business opportunities that this partnership brings.”

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