Diligent Robotics Secures $10M Series A Funding

March 25, 2020

Diligent Robotics, the A.I. company building socially intelligent robots for the future of work has raised a $10 million series A investment, led by DNX Ventures, and participation from existing investors True Ventures, Ubiquity Ventures and Next Coast Ventures; E14 Fund, Promus Ventures, and Grit Ventures also joined the round.

Diligent Robotics founders, Andrea Thomaz (CEO) and Vivian Chu (CTO)

Their first commercialized product is a hospital robot assistant named Moxi, designed to take some of the busywork off the hands of clinical staff, so they can spend more time focused on patient care. A landmark report by the Institute of Medicine ( highlights the central role of nursing in patient safety and documents that nurses are increasingly spending more time on non-nursing activities. Over 30% of hospitals report they cannot find enough candidates to fill open clinical positions, and clinician turnover is at the highest levels at almost 20%. Nursing burnout costs $9B for hospitals annually and $14B for the healthcare system overall. Now more than ever, it is critical for hospitals to find ways to relieve any burdens they can from overworked clinical staff.

Founded in 2017, Diligent Robotics has quickly become the leader in the social robotics sector as the first company to build a robot with social intelligence and mobile manipulation capabilities that helps healthcare staff in their work environments. Last year, Diligent Robotics launched Moxi into the hospital market, and was named one of TIME Magazine’s Best Inventions 2019. CTO and Co-Founder, Vivian Chu, received MIT Technology Review’s highly prestigious 35 Under 35 for 2019 award, and CEO Andrea Thomaz was named one of Inc Magazine’s 100 Female Founders Building America's Most Innovative & Ambitious Businesses.

“We envision a future powered by robots that work seamlessly with human teams,” said Dr. Andrea Thomaz, co-founder and chief executive officer of Diligent Robotics. “We are enabling our hospital customers redesign workflows for their frontline teams, letting nurses make full use of their specialized skills, letting robots handle tedious fetching tasks and other routine work.”

“We build artificial intelligence that enables service robots to collaborate with people and adapt to dynamic human environments,” said Dr. Vivian Chu, co-founder and chief technology officer of Diligent Robotics. “Diligent Robotics is delivering a new class of hospital service robots by building a solution that can autonomously navigate a hospital to perform collaborative tasks with nursing staff.”

The investment from this round will help Diligent Robotics scale their solution to a wider customer base as well as their continued investment in product strategy and development in both hardware and software.

“As the current pandemic and circumstance has shown, the real heroes are our healthcare providers,” said Q Motiwala, partner at DNX Ventures and newly named board member for Diligent Robotics, “Diligent Robotics has built a hospital robot assistant, Moxi, to help solve one of healthcare provider's biggest challenges: nursing shortages.”

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