DIY Projects Drive Surge in Online Purchases
July 23, 2020
Logistics has released recent survey data from the US and the UK showing
consumer trends during COVID-19 through May. Notably, results indicate that 55%
of respondents in the US and 56% in the UK worked on a DIY home improvement
project during the pandemic. XPO is a major provider of freight transportation
services to the DIY sector, where many retailers use omnichannel strategies to
capture in-store and online sales.
Wilkerson, XPO Logistics president, transportation – North America, said, “The
DIY data reflects our own experience in helping large home improvement retailers
maintain supply chain continuity. Our customers need more last mile deliveries
due to the shift toward e-commerce, as well as support with store inventories.
We’re using our scale and technology to help them circumvent the logjams of the