CIOs Eye Employee Engagement
January 12, 2021
research released reveals how IT executives and senior technology
leaders are playing a critical role in helping their workforce navigate
the global pandemic and driving employee engagement, enablement, and
When it comes to remote work, over 65% of all IT executives said at least a quarter of their companies will continue to work remotely permanently.
To meet remote work needs, IT ‘Leaders’ invested in security and privacy (82%), cloud infrastructure (78%), and additional IT support staff (71%) among others during COVID-19. To inform these priorities, 76% of IT ‘Leaders’ gathered employee feedback to understand needs and requirements when considering new software or services and 73% knew which initiatives would make the most impact on the employee experience. With this shift, IT teams will need to continue to invest in new technologies and infrastructure to enable employees to find success.
data shows us that over 65% of IT leaders believe this new model is
permanent, and the role of IT in improving the Employee Experience will
only grow in importance,” said Jay Choi, EVP and GM of EmployeeXM,
Qualtrics. “That’s why we believe technologies such as Qualtrics
EmployeeXM for IT will be critical in supporting IT leaders and their
teams rethink how they listen to the needs of their employees and act on
their feedback to deliver world-class technology experiences.”