Paisly by JetBlue Travel Website Debuts
March 25, 2021
Paisly by JetBlue is a new travel website that helps customers, who have
purchased a JetBlue flight, finish booking the rest of their trip.
Paisly’s smart technology takes the work off customers, by using flight
information to make individually tailored suggestions for travel
components such as hotel stays and car rentals. The Paisly dashboard
makes it simple to book travel and reference an itinerary in just a few
clicks, and every purchase is backed by the airline’s award-winning
service with assistance from people happy to help whenever needed.
“Travelers want peace of mind that their travel provider will take care
of them, and that’s why Paisly is 100% backed by JetBlue and a team of
real people ready to help whenever needed,” said Andres Barry,
president, JetBlue Travel Products. “Our hand-picked partners think
about customer service just like we do, and are working with us to make
planning a trip much simpler.”
Unified Dashboard: Paisly provides customers with a single view of their confirmed travel and suggestions for easy access on JetBlue’s custom-built dashboard. Bookings are made directly with JetBlue and the partner, avoiding cumbersome white label and third-party sites.
Ease of Booking: Since JetBlue already has information like travel dates, arrival/departure times, and other booking details, there’s no need to keep re-entering travel information as you search for and confirm travel. Most bookings can be made in just one or a few clicks.
Award-Winning Customer Service: Paisly has real people happy to help whenever a customer needs it. Customers have access to a dedicated customer support line where Paisly agents have the ability to directly manage a customer’s itinerary and connect with business partners on their behalf before, during and after their travels.
Trusted Recommendations: Customers can book knowing that each partner was thoughtfully selected for Paisly. JetBlue will be launching with some established relationships, including Avis Budget Group Car Rentals, Walt Disney World® Resort, and Universal Orlando Resort; as well as nationally recognized hotels, which ensure breadth of coverage.
More TrueBlue Points: Paisly customers earn one point per eligible dollar on hotels and attractions. For car rentals, TrueBlue members earn 100 points per day and 200 points per day for Mosaics, the airline’s most loyal customers. Mosaic members can expect additional perks and exclusive offers in the future.
“JetBlue continues to extend our trusted brand in innovative ways across
travel, which benefits customers and helps us grow efficiently,” Barry
said. “We’re just getting started with Paisly, but we see great
potential for a very different kind of travel website that’s centered on
the needs of individual customers and offers truly great customer