DPDHL Racks Up Record API Transaction Volume Using Google Cloud
October 12, 2021
Cloud is helping Deutsche Post DHL Group, one of the world's leading
logistics companies, to deliver scalable cloud services that meet the
demands of Deutsche Post DHL's growing logistics business, demands that
have massively grown in the last few years.
Deutsche Post DHL Group started using Google Cloud services in 2019 with
Apigee, Google Cloud's API (Application Programming Interface)
management platform. Deutsche Post DHL Group established an Application
Programming Interface (API) Center of Excellence (CoE) to bring together
API experts from across its organization, with a mission of improving
the experience of software developers who use logistics solutions in
their applications. By embedding APIs into their systems, Deutsche Post
DHL's logistics customers were able to seamlessly access logistics
services, digitally enabling them to book shipments, create labels,
track packages, and many more services along the delivery chain—all in
As of the first quarter 2021, Google's cloud API services have now
provided seamless scaling technology to serve an exponential growth in
tracking events for DHL.com, with zero downtime over the past six
months. In fact, Deutsche Post DHL has processed record numbers of API
transactions—more than one billion per month, a volume that has tripled
in just the past year.
"Running effective, scalable and innovative technology continues to be a
burden, even for large companies," said Daniel Holz, Vice President,
EMEA North Region at Google Cloud. "Through the power of cloud APIs,
Deutsche Post DHL Group can reliably provide the connectivity and
processing power that is needed for the integration of information into
their customers' day-to-day operations. We're proud to work with an
industry leader like Deutsche Post DHL Group to bring new and innovative
logistics capabilities to the world."
logistics business continues to see an ever-increasing need for digital
solutions – not just since the pandemic, but surely further accelerated
by it," said Dagmar Joswig, Vice President Digitalization and Corporate
IT Office at Deutsche Post DHL Group. "Our digital business transactions
have increased to record heights."
"Google Cloud has played a key role in advancing our API agenda," said
Simon Rehbach, Vice President Global Enterprise Architecture and
Integration at DHL Supply Chain, who established the platform and API
CoE as part of the Group's digital agenda and is now scaling it globally
as part of DHL Supply Chain division. "For our customers, this means
services that are highly reliable, meet our scaling demands, and in DHL
we're thrilled that we don't have to spend extra effort on managing
technology to be ready for peak business."
The global API platform is the foundation of the collaboration between
Deutsche Post DHL Group and Google Cloud, and an important cornerstone
of its transformation agenda. Additionally, Deutsche Post DHL Group has
also deployed Google Cloud capacity to process the transaction requests,
speeding up response times even if the requester and data source are in
different geographical locations.